Competition Commission Digital Services

Description

Digital Services of the Competition Commission

CONTRACT: 1178 # BETWEEN THE INFORMATION SOCIETY S.A. AND THE ASSOCIATION OF COMPANIES PricewaterhouseCoopers Business Solutions S.A. and Cosmos Business Systems S.A.

The subject of the contract was the development of an integrated system using ICT, with the aim of:

(a) providing integrated Electronic Transaction Services to citizens, professionals and businesses transacting with the Competition Commission, as well as to public bodies and international organizations with which the Competition Commission transacts or cooperates within the framework of its responsibilities, as well as

(b) covering the operational requirements of the Competition Commission to improve the efficiency and effectiveness of its audit work, to combat practices that restrict or distort competition and result in consumer harm and to maintain or restore the healthy competitive structure of the markets, to facilitate the decision-making process and to improve the speed and quality of its work and the services provided by it.

The physical scope of this project includes:

I. Development of an Integrated Information System (IIS) for Digital Services, which includes:

Preparation of the Project Requirements Analysis Study

Installation, configuration and commissioning of the following subsystems:

Web Portal Subsystem – Intranet

Document Management & Workflow Subsystem (DMS) & Workflow

Transaction Register Subsystem

Case File Management Subsystem

Audit – Investigation Subsystem

Resource Management Subsystem (Navision/HR Master and/or Sharepoint)

Reporting Subsystem

Transfer of Agency data

Training of all system users – Documentation

Implementation of the pilot and test operation of the system (help desk operation, on-site support, etc.)

Provision of awareness and publicity services for the project.

For the launch of the MIS Digital Services of the Hellenic Republic, the procurement of Central and Peripheral equipment and software was required, as well as the digitization of the Hellenic Republic archive, as described below in paragraphs II and III respectively.

II. Procurement and installation of equipment and software

Includes:

Procurement and installation of the necessary central equipment for the installation of the System. (Servers, Storage System (SAN), Switches, Firewall, Racks)

Procurement and installation of the necessary infrastructure software (virtualization, databases, etc.)

Procurement and installation of peripheral equipment for the productive operation of the System

Integration services for the utilization of existing equipment in the central equipment.

Utilization of the infrastructure of the SYZEFXIS project for fast and secure access of Interoperability bodies to the new Information System.

It consists of:

Central Infrastructure Equipment:

Servers for each level and use (web, application, database, virtualization, etc.)

Storage Systems

Backup System

Network Equipment (switches, firewall, router, IDS, etc.)

System Software

Server Operating Systems

Virtualization Software

Database Software

Web / Application Server Software

Protocol Software, Document Management System (DMS) and Workflow (Microsoft SharePoint)

User Management Software (Microsoft Active Directory)

Web-CMS Software (Microsoft SharePoint)

Reporting and Business Intelligence (BI) Software

Resource Management Software (Microsoft Dynamics NAV, Lavisoft HR MaSter)

Research and Audit Software (X-Ways Forensics,)

Application Development Software

Antivirus Software

SSL Digital Certificates

Other Central Infrastructure Software

Peripheral Equipment (Printers multifunction devices (A3) color, Scanners (A4) high-performance, PCs (desktops), PCs (laptops), Videoconferencing equipment (videoconferencing console, camera, microphones, 40” screen, projector)

III. Digitization

For the productive operation of the project, Digitization of the EA Archive was carried out, specifically:

  • the documents of the General Protocol of the EA since 2005
  • the documents of the case files (archive and active) determined by the EA, calculating the limit of 1 million pages.

In summary, the quantitative data of the Documents to be Digitized are as follows:

  • ~ 1,000,000 pages to be digitized that came from
  • ~ 55,000 stand-alone documents included in
  • ~ 1320 case files (750 active and 570 archive).

The digitization included the scanning and documentation of the stand-alone documents, as well as the documentation of the case files in which the scanned documents are included, with the aim of transferring the above digitized data to the Document Management & Workflow Subsystemν.